Privacy & Terms
Your privacy matters to us. Here's how we protect your data and what you can expect when using G'dai Mate.
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Privacy Policy
1. Information We Collect
G'dai Mate collects minimal information necessary to provide our quoting service:
- Account Information: Name, email, business details
- Quote Data: Job details, pricing, client information you enter
- Usage Data: App performance metrics (anonymized)
- Device Information: Device type, operating system version
2. Voice Data Policy
We don't retain voice recordings. Where speech-to-text requires a secure provider, audio is transmitted securely and discarded immediately after transcription. No voice recordings are stored on our servers.
3. How We Use Your Information
- Provide and improve our quoting service
- Sync your quotes across your devices
- Send important service updates
- Provide customer support
- Ensure security and prevent fraud
4. Data Storage & Security
All your data is stored in Microsoft Azure Australia data centers. We use bank-level encryption (AES-256) and never share your personal information with third parties without your consent.
5. Your Rights
Under Australian Privacy Law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt out of marketing communications
Terms of Service
1. Service Description
G'dai Mate is an AI-powered quoting application designed for Australian trade professionals. Our service helps you create professional quotes using voice input and automated calculations.
2. Account Terms
- You must be 18+ years old to create an account
- You're responsible for maintaining account security
- One account per person or business entity
- You're responsible for all activity under your account
3. Acceptable Use
You agree not to:
- Use the service for illegal activities
- Share false or misleading information
- Attempt to hack or disrupt our service
- Share your account credentials with others
4. Pricing & Payment
- Free plan includes core quoting features
- Paid plans billed monthly or annually
- All prices include GST where applicable
- Refunds available within 30 days of purchase
5. Limitation of Liability
G'dai Mate is provided "as is" without warranties. We're not liable for any business losses, indirect damages, or data loss beyond our reasonable control.
6. Governing Law
These terms are governed by Australian law. Any disputes will be resolved in Australian courts.
Data Compliance
Australian Privacy Act Compliance
G'dai Mate fully complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). Our privacy practices are designed to protect Australian businesses and individuals.
GDPR Compliance
For international users, we also comply with the European General Data Protection Regulation (GDPR), ensuring global privacy standards.
Data Requests
To exercise your privacy rights, contact us at our contact page or email privacy@gdaimate.com. We'll respond within 30 days as required by law.
Questions about our legal policies?
Our team is happy to clarify any aspect of our privacy or terms.
Contact Our Legal Team